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Frequently Asked Questions

Insider Info About Our Midtown Manhattan Hotel

Need help planning your visit? Our FAQs cover everything you need to make the most out of being a New Yorker guest.

Reservations & Policies

Do you accept cash?

We do not accept cash for reservations, though gratuities for staff may be given in cash.

What is the minimum age to check in?

Guests must be 18 or older. An adult must accompany guests under 18.

Is there a deposit at check-in?

A $50-per-night credit card hold is required for incidentals. Holds are released after departure, with the details depending on your card issuer’s processing times.

What is the facility fee?

A nightly $40 (+ tax) Facility Fee includes premium Wi-Fi, unlimited domestic and international calls, and access to the fitness and business centers.

What time is check-in and check-out?

Check-in begins at 4 PM, and check-out is at 11 AM. Early check-in or late check-out may be available for an additional fee.

Rooms & Suites

Is there luggage storage?

Luggage storage is available for a fee of $5 per bag for Registered Guests only.

Do you have a package policy?

We accept packages on behalf of our guests, which will be stored in our mail room for an additional fee on a per package basis. We ask that any packages sent to the hotel include the full name on the reservation.

Package rates are as follows:

  • $2.00 per envelope
  • $5.00 per small package
  • $10.00 per large package

*Rates are subject to change. Additional charges will be applied if envelope/package is held at the hotel for greater than 7 days prior to arrival.

Is smoking permitted?

No. The New Yorker is proudly smoke-free. Use of tobacco, vapes, marijuana or equivalents is not permitted in the hotel, including all rooms and suites. A $500 cleaning fee applies for in-room smoking or tampering with smoke detection devices.

Is the hotel pet-friendly?

Yes. Up to two pets are welcome per room, with a $50 nightly cleaning fee per pet. Pets must be crated when left unattended.

Is Wi-Fi included?

Yes. Premium Wi-Fi is part of the daily facility fee.

Are cribs or rollaway beds available?

Cribs are complimentary. Rollaway beds are $50 + tax per night and available in select rooms.

Are there coffee makers or refrigerators in the rooms?

Coffee makers and refrigerators are not in all rooms, but are available upon request for $50 + tax per night each.

Amenities & Services

Can I receive packages at the hotel?

Yes. We accept and store packages for a small handling fee: $2 per envelope, $5 for small packages, and $10 for large packages. Additional charges apply for items held for more than seven days.

Is there a concierge?

Absolutely. Whether you need airport transfers, tickets, or city tips, our Concierge is your Midtown expert. Call 212-971-0101.

Is there a business center?

Yes. Our 24-hour Business Center offers workstations, printers, and high-speed internet access.

Does the hotel have a fitness center?

Yes. Located in the lower lobby, our Fitness Center features modern cardio and weight equipment, and is open from 5:00 AM to midnight. An adult must accompany guests under 18 years of age.

Location & Transportation

Does the hotel offer transportation?

The New Yorker doesn’t provide transportation ourselves, but our Concierge will gladly help arrange any airport transfers or city rides you require. Call 212-971-0101.

Is parking available?

Self-parking is available nearby at Dock Parking, 1 Penn Plaza (250 West 34th Street). Our special rates are $60 for standard vehicles and $70 for SUVs, plus taxes, per 24 hours with no in/out privileges. Contact the Front Desk for validation details.

How close is the hotel to public transportation?

The New Yorker Hotel couldn’t be easier to find, perfectly positioned in central Manhattan, directly across from the 34th Street Penn Station complex and bus lines.

Where is The New Yorker Hotel located?

You’ll find us right in the heart of Midtown New York at 481 8th Avenue, between 34th and 35th Streets.

Dine & Drink

Are there good restaurants and bars nearby?

Definitely, our Midtown location puts you steps away from dozens of dining and nightlife hotspots, from classic New York bars to globally celebrated restaurants and everything in between.

Can I dine in my room?

Absolutely. Enjoy our in-room dining service, which brings the flavors of Midtown Manhattan directly to your door, allowing you to savour a relaxed meal without leaving your room or suite.

Is there on-site dining at The New Yorker?

Yes, at The New Yorker, you’ll find three distinctive on-site eateries: the iconic Tick Tock Diner, open 24/7 on Wednesday to Saturday; the sophisticated Italian Trattoria Bianca; and our historic, hidden-vault steakhouse, Butcher & Banker.

Groups & Events

How easy is it for guests and attendees to access The New Yorker?

Very easy. The New Yorker is situated at a central New York public transportation hub, ideal for busy business days, professional events, and social gatherings alike.

Do you have full-service planning and catering capabilities?

Yes. Our experienced team handles design, AV, catering, and logistics so your corporate event shines with all the energy of Midtown Manhattan.

What kind of meeting or conference space does The New Yorker offer?

We feature 23,000 sq. ft. of premium meeting, conference and event spaces that can host small breakout meetings to large exhibitions. Our venues have style and functionality built for business.

Do you offer wedding packages?

Yes. From our Grand Ballroom to more intimate reception rooms, we create tailored celebrations in true Midtown style, complete with full-service planning and catering.

Can we host a celebration at The New Yorker Hotel?

Absolutely. Whether it’s an intimate gathering or a milestone celebration, we have beautifully appointed spaces that bring Manhattan flair to personal and corporate celebrations.